Return and Exchanges:

We want you to be 100% satisfied with your purchase! the benefits given by our Returns Policy are in addition to other rights and remedies you may have under Australian or New Zealand consumer law.

We will gladly re-evaluate your needs and exchange any arch support within the first 30 days of purchase to best support you as your feet improve and strengthen. In the unlikely event that we are unable to provide a support to which you can adapt to; you may return your supports for store credit for returned arch supports within 60 days.

Certain personal item products are excluded under our Returns Policy unless they are faulty, these include:

• Cushions • Cluffy wedges • Shoes

No exchanges or returns will be accepted for non-lifetime warrantied supports.

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